Terms of service

TERMS OF SERVICE

Last Updated: [Insert Date]

Welcome to Pear Diamonds & Co. (“Company,” “we,” “us,” or “our”). By accessing our website (https://peardiamondsco.com) and purchasing our products, you agree to be bound by these Terms of Service (“Terms”). If you do not agree with these Terms, please do not use our website or services.

1. ACCEPTANCE OF TERMS

By using our website, purchasing our products, or engaging with our services, you confirm that you are at least 18 years old or have received permission from a parent or legal guardian.

2. PRODUCT INFORMATION & PRICING

  • We make every effort to accurately describe our engagement rings and other jewelry; however, minor variations may occur.
  • Prices are subject to change without notice. We reserve the right to modify or discontinue any product at any time.
  • Pear Diamonds & Co. is not responsible for errors in pricing, descriptions, or product availability. If an error is discovered after an order is placed, we will contact you with options.

3. ORDERING & PAYMENT

  • Order Acceptance – We reserve the right to refuse or cancel any order at our discretion.
  • Payment Methods – We accept., credit cards but not paypal. All payments must be made in full before shipping.
  • Taxes & Duties – Customers are responsible for any applicable sales tax, duties, or import fees.

4. SHIPPING & DELIVERY

  • We offer shipping within [list locations, e.g., the United States and Canada]. Estimated delivery times are provided at checkout.
  • Shipping times may vary due to factors beyond our control, including carrier delays.
  • Pear Diamonds & Co. is not liable for lost or stolen packages once they are marked as "Delivered" by the carrier.

5. RETURNS & REFUNDS

We offer a 30-day return policy for eligible engagement rings, subject to the following conditions:

  • Eligible Items – The ring must be undamaged, unworn, and unaltered (e.g., no resizing or modifications).
  • Return Process – Customers must submit a return request within 30 days of delivery. We will review photos/videos of the item before approving a return.
  • Refunds – Refunds will be processed once the returned item has been inspected and approved. Original shipping fees are non-refundable.
  • Non-Returnable Items – Resized or custom-made rings cannot be returned or refunded.

For more details, please review our Return & Refund Policy 

6. WARRANTY & REPAIRS

  • We stand behind the quality of our jewelry and offer a limited warranty covering manufacturing defects for one year
  • This warranty does not cover normal wear and tear, accidental damage, or alterations made by a third party.
  • If you believe your item has a defect, please contact us for an inspection.

7. INTELLECTUAL PROPERTY

  • All content on our website, including images, text, logos, and product designs, is the property of Pear Diamonds & Co. and protected by copyright and trademark laws.
  • You may not reproduce, distribute, or use our content without written permission.

8. PROHIBITED ACTIVITIES

You agree not to:

  • Use our website for fraudulent or illegal activities.
  • Attempt to interfere with or compromise the security of our website.
  • Provide false information when placing an order.

Any violation may result in account termination and legal action.

9. DISCLAIMER & LIMITATION OF LIABILITY

  • Our products are sold "as is" and "as available." We do not guarantee that our website or services will be uninterrupted or error-free.
  • To the fullest extent permitted by law, Pear Diamonds & Co. is not liable for indirect, incidental, or consequential damages arising from the use of our products or website.

10. GOVERNING LAW & DISPUTE RESOLUTION

  • These Terms shall be governed by the laws of the State of California, USA, without regard to conflict of law principles.
  • Any disputes shall be resolved through binding arbitration in California, except where prohibited by law.

11. CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page, and continued use of our website or services constitutes acceptance of the updated Terms.

12. CONTACT INFORMATION

For any questions or concerns regarding these Terms, please contact us at:

📧 Email: info@peardiamondsco.com
📞 Phone: 204-915-6497

© 2026 Pear Diamonds & Co.